Shipping policy

Thank you for shopping with Nafees Gadgets! We aim to provide you with a seamless and reliable shopping experience. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Shipping Locations

We currently deliver all over Pakistan, including major cities such as Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and all other urban and rural areas nationwide.

At this time, we do not offer international shipping.

2. Shipping Time & Delivery Estimates

We process orders within 1-2 business days after payment confirmation. Estimated delivery times are:

Location	Standard Delivery Time
Lahore & Karachi	2-4 business days
Islamabad & Rawalpindi	3-5 business days
Other Major Cities	4-5 business days
Remote Areas	5-7 business days

⏳ Note: Delivery times are estimates and may vary due to holidays, weather conditions, or courier delays.

3. Shipping Charges

We offer affordable shipping rates based on order value and location:

Standard Shipping : PKR 250

Cash on Delivery (COD) Available Nationwide! 💰

4. Order Processing & Tracking

Once your order is confirmed, you will receive a tracking number via email/SMS.
You can track your order using the courier partner's tracking link.
If you do not receive your tracking details within 24 hours, please contact us.

5. Shipping Partners

We work with reliable courier services in Pakistan.

6. Delayed or Missing Shipments

If your order is delayed beyond the expected delivery time, please:

Check your tracking details for real-time updates.
Contact our customer support team at nafeesgadgetspk@gmail.com or via WhatsApp at +92 311 7198498
If the package is lost in transit, we will issue a replacement or refund (terms apply).

7. Address & Contact Information

Please provide a correct and complete shipping address. We do not take responsibility for incorrect addresses provided by customers.

If an order is returned due to an incorrect address, the customer may be required to pay additional shipping charges for reshipment.

8. Order Cancellation & Changes

You can cancel or modify your order within 12 hours of placing it by contacting our support team.
Once an order has been shipped, it cannot be canceled.

9. Returns & Refunds

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with proof (photos/videos).
Read our Return & Refund Policy [link] for details on how to return a product.

10. Contact Us

For any shipping-related inquiries, feel free to reach out:

📧 Email: nafeesgadgetspk@gmail.com
📞 Phone/WhatsApp: +92 311 7198498